Terms & Conditions

These Terms and Conditions govern your use of the Penda Senior Home Care website and services. By accessing this website, contacting us, or engaging our services, you agree to comply with the terms outlined below.

1. About Penda Senior Home Care

Penda Senior Home Care provides non-medical in-home care services for seniors in San Diego and surrounding areas. Our services include personal care, companionship, homemaking, respite care, dementia and Alzheimer’s support, 24/7 care, and post-surgery care.

The information on this website is for general guidance and does not constitute medical advice.

2. Use of Website

You agree to use this website responsibly and lawfully. You must not:

• Use the site for unlawful purposes
• Attempt to access restricted areas
• Copy, reproduce, or distribute website content without permission
• Interfere with the website’s security or functionality

All content on this website is the property of Penda Senior Home Care and may not be reused without written consent.

3. Service Engagement

All care services are provided based on individual assessments and formal agreements between Penda Senior Home Care and the client or client’s representative. Service availability, schedules, and pricing depend on care requirements and assessment outcomes.

We reserve the right to accept or decline service requests at our discretion.

4. Communication & WhatsApp Usage

All inquiries are handled via our official WhatsApp number. By contacting us, you consent to communications through this platform. Penda Senior Home Care is not responsible for any data practices of third-party platforms such as WhatsApp.

5. Limitation of Liability

Penda Senior Home Care is not liable for:

• Any misuse of information provided on the website
• Technical issues or website downtime
• Third-party service interruptions
• Indirect or consequential damages

Our services are non-medical and do not replace professional medical treatment or advice.

6. Intellectual Property

All website content including text, images, logos, and design elements are the intellectual property of Penda Senior Home Care and may not be copied, modified, or reused without express permission.

7. Payments & Billing

Service fees are determined based on the care plan agreed upon. Payment terms and billing arrangements are communicated directly with clients after assessment and prior to service commencement.

8. Changes to Services

Penda Senior Home Care reserves the right to modify, suspend, or discontinue services without prior notice if required due to operational, safety, or legal reasons.

9. Termination of Services

Either party may terminate services according to the terms outlined in the signed care agreement. Notice requirements will be communicated before service engagement.

10. Governing Law

These Terms and Conditions shall be governed by and interpreted according to the laws of the State of California.

11. Updates to Terms

We reserve the right to revise these Terms & Conditions at any time. Changes will be published on this page with an updated revision date.

12. Contact Information

For questions related to these Terms & Conditions, please contact us:

By using this website or our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.